Effective date: June 9, 2026
Pathara Connect — Privacy Policy
This Privacy Policy explains how Pathara LLC ("Pathara," "we," "us," or "our") collects, uses, and shares information in connection with Pathara Connect (the "Community" or "Connect") at patharaconnect.com.
1. Connect Is Not a Client Records System
Connect is a professional community and warm-intro network for wellness practitioners. It is not designed to receive or store client records. The intro tools ask only for anonymized information — a brief description of what a client is looking for — and they instruct you not to enter client names, initials, or other identifying information. Please follow those instructions. If you believe identifying information has been posted, contact us at hello@patharaconnect.com.
2. Information We Collect
Information you provide. When you create an account and participate, we collect your name, email address, training and credential information, and the profile details you choose to add, which may include your location, modality, rates, and availability. We collect the content you post in community rooms. We also collect the warm-intro information you submit, including the anonymized description, urgency, format, and any private label you create for your own reference, along with your interactions with other members, such as messages and connections.
Information collected automatically. When you use Connect, we collect usage and device information such as log data, IP address, browser type, pages viewed, and interactions. We use cookies and similar technologies for authentication, preferences, and analytics.
Connect is currently free, and we do not collect payment or credit card information. If we introduce a paid feature in the future, we will update this Policy to describe the billing information we collect.
3. How We Use Information
We use the information we collect to operate and maintain Connect, to authenticate and support members, to enable community discussion and the warm-intro network — including generating suggestions of potentially relevant members based on self-reported profile information — to display member profiles, to moderate content and enforce our Terms, to improve and develop features, to communicate with you about Connect, and to comply with legal obligations.
4. How Information Is Shared
Within the community. Your profile information and the content you post in community rooms are visible to other members. Please consider this before posting.
In the warm-intro network. When you send an intro, the anonymized description and details you include are shared only with the limited number of members you send it to or who are matched on a case, which will not exceed five. They are not posted to any feed and are not shared with the community generally. Pathara's matching tools may suggest members for an intro based on self-reported profile information. Any private label you create is visible only to you.
Service providers. We share information with vendors who help us operate Connect, such as hosting, communications, and analytics providers. These providers may use the information only to provide services to us.
Legal and safety. We may disclose information when required by law, to respond to legal process, or to protect the rights, safety, and property of Pathara, our members, or others.
Business transfers. If Pathara is involved in a merger, acquisition, or sale of assets, member information may be transferred as part of that transaction, subject to this Policy.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
5. Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember preferences, and understand how Connect is used. You can control cookies through your browser settings, though some features may not work without them.
6. Data Retention
We retain your information for as long as your account is active and as needed to operate Connect. When you delete your account, we will delete or de-identify your personal information within a reasonable period, except where we are required to retain it to comply with law or resolve disputes.
7. Security
We use administrative, technical, and physical safeguards designed to protect the information in Connect. No system is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object to or restrict certain processing. To make a request, contact us at hello@patharaconnect.com. We will verify and respond as required by applicable law.
9. No Use by Minors
Connect is intended for wellness practitioners who are at least 18 years old. We do not knowingly collect information from anyone under 18. If we learn that we have collected information from a minor, we will delete it.
10. Third-Party Links
Connect may contain links to third-party sites or resources. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will provide notice through Connect or by email and update the effective date above.
12. Contact
Questions about this Policy may be sent to hello@patharaconnect.com.